Refund and Returns Policy

How to Send Back with No Trouble

Our products come with a 30-day return policy. If your bottle warmer does not meet your expectations, we will assist you in resolving the issue.

Please contact our Customer Service Team at service@salebottlewarmer.com to initiate a return request.Please provide as much  product information as possible including the Order #, Full Name, Address, Phone Number, the reason for the return. Please note that we may request for you to email photos and/or a video of damaged or defective merchandise prior to sending the  items back. The content of photos and video should include: cracks or chips on the bottle warmer,  packaging, etc.We may also provide you with troubleshooting steps, as it is required to speed up the return process and assist you in avoiding any return processing fees.Other instructions: Some  products on limited-time sale do not support returns or exchanges for non-quality issues. Please refer to the product details page for specifics.Please refer to the  product details page for specifics. For returns or exchanges of  items due to non-quality issues, a warehouse handling fee may be charged to cope with the current USPS overload caused by the UPS strike.

If the return of  products is approved, you will receive further directions on shipping the item(s) back to us. Any refund, store credit, or replacement will be issued once the return of the  item(s) has been received and processed.